Privacy Policy - Class A

Class A Insurance Privacy Policy & Notice of Insurance Privacy Practices

Last Updated: July 15, 2025

Thank you for choosing Class A Insurance Services, Inc. (“Class A”). This Privacy Policy & Notice of Insurance Privacy Practices (“Notice”) describes how we collect, use, and share your personal information.

We may update this Notice from time to time and we will give you reasonable notice of those updates. If you have any questions about this Notice, please contact us at [email protected].

Information We Collect

The types of personal information we collect depends on how you interact with us, but may include:

Identifiers and contact information, such as your name, email address, phone number, business address, home address, Social Security number, and other government-issued IDs.
Demographic information, such as gender and date of birth, and information about your health conditions and health status.
Commercial information, such as products and services purchased and payment information.
Aircraft and flight information, such as flight logs, maintenance and service logs, aircraft locations and utilization, geolocation data, and avionics and instrumentation data.
Professional and employment information, such as your license information, aviation certifications, professional association memberships, and pilot hours.
Internet and electronic activity information, such as your browsing history, search history, and information regarding your interaction with our online properties.
Inferences that we make about your behavior and abilities based on the information listed above.

We collect personal information in different ways. For example, we gather information from:

Applications and other forms related to the products and services we offer, and through conversations with insurance partners.
Use of our website, mobile sites and applications, and our social media sites.
Avionics and flight data monitoring systems installed on the insured aircraft.
Transactions or experiences with us, such as our payments, underwriting, and claims processes.
Other entities, including third party and systems integrations and publicly and commercially available sources providing avionics and instrumentation data.

How We Use Information

We use personal information to do things such as:

Underwrite and rate your policies and accounts, process your claims, and provide proper billing.
Confirm your identity and protect against fraud and unauthorized transactions.
Service your policies and accounts and send marketing and promotional communications.
Enhance your experience, develop and improve our products and services (including creating flight safety and flight risk profiles and critical safety data for flights), and test business processes and procedures to analyze performance.
Creating proprietary analysis data, which includes flight safety and flight risk profiles and critical safety data for flights.
Perform other activities as required or permitted by law.

We may also use your personal information to create aggregate or deidentified data that we may use for our internal business purposes or share with external third parties.

How We Share Information

We share personal information for the following limited purposes to operate our business and comply with law, including information about our transactions and experiences with you, with our agents, partners, and other third parties in the following ways:

As needed to underwrite and service your policy and handle your claim. For example, we may share your personal information with insurance carriers, claims processors, and customer support service providers.
With companies that perform marketing or similar services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you.
As needed to protect against fraud and unauthorized transactions and in connection with the investigation, establishment, and defense of legal rights.
In connection with a proposed or actual sale, merger, transfer, bankruptcy, or exchange of all or a portion of our business or operating unit.
For our everyday business purposes, in the context of obtaining services from our vendors, and as permitted (such as with consent or as necessary to complete a transaction you request) or required by law.

Please note that as a policy, Class A:

Treats certain self-reported data that we collect directly from pilots (e.g., logbooks, maintenance logs, and certain device data) as confidential, and it is our practice not to disclose this data (other than to our vendors or as required by law) except with your consent.
Does not disclose our proprietary analysis data to third parties (other than our vendors) in the ordinary course of business.

Information for Internet Users

In addition to the information collection and sharing practices described above, Class A websites and mobile applications may use tracking technologies like browser cookies and pixels to collect certain information about your device (such as IP address and device ID) and browsing activity. We do this to authenticate your requests and understand how our sites are used so that we may improve your experience and our service offerings. We may also use tracking technologies to serve digital ads based on your interests and/or the content of the third party site you have visited.

Some web browsers provide options to opt out of having your activities tracked by cookies and similar technologies. Please refer to your browser’s help instructions to learn about how to set your preferences. Currently, we do not support the necessary technology to respond to web browser “do not track” signals or other comparable mechanisms.

Please note that if you click on links to a third party site, you will be taken to websites we do not control. This Notice does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Your Rights and Choices under State Insurance Privacy Laws

Certain U.S. states give you the right to opt in or opt out of certain disclosures of your personal information to nonaffiliated third parties. At this time, we do not disclose your information to any nonaffiliated third parties which trigger those rights to opt in or opt out. If we do so in the future, we will update this Notice and provide you with reasonable notice.

If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Massachusetts, Minnesota, Montana, Nevada, New Jersey, North Carolina, Ohio, Oregon, or Virginia, you may request access to, correction and/or deletion of your information. Your rights do not apply to information that is collected in connection with or anticipation of a claim or civil or criminal proceeding. To exercise your rights, please contact us at [email protected].

Security and Retention

We use reasonable security measures designed to minimize risks associated with data loss, misuse, and unauthorized access, disclosure, and alteration. While we are committed to securing and maintaining your information, you are responsible for keeping your password, account, and sensitive information secure.

We keep your personal information for as long as necessary to fulfill the purposes we collected it or as otherwise required by law. Once you have terminated your relationship with us, we may retain your personal information in our systems and records to ensure adequate fulfillment of surviving provisions in contracts and for other legitimate business purposes.

Additional State Specific Notices

Residents of Texas: Residents of Texas about whom we collect consumer information have the following rights: to confirm that we process your personal information and to access it; to correct inaccuracies; to delete personal information; to obtain a copy of personal information in a digital format (if available); and to opt out targeted advertising, sales, and profiling in furtherance of a decision that produces a legal or similarly significant effect. You may contact us at [email protected] to exercise your rights. You may appeal any denials of your request. Please note that information that we collect as part of our insurance-related services is not within scope of these rights.

Residents of California: We may collect information from people other than the individual or individuals applying for insurance coverage. Such information, as well as other personal or privileged information subsequently collected, may be disclosed to third parties without your authorization as permitted by law. If you would like additional information about the collection and disclosure of your information, please contact us at [email protected].

Residents of Nevada: Nevada law requires us to disclose that you may elect to be placed on our internal “do not call” list should you wish not to receive marketing calls from Class A. If you have already been placed on our internal “do not call” list please disregard this notice. You may request to be placed on Class A’s internal “do not call” list by emailing us at [email protected]. Please provide us with your name, address, and all telephone numbers you wish to be placed on our list. If you have questions about the Nevada law regarding “do not call,” you may contact us or the Nevada Attorney General at:

Office of the Nevada Attorney General

Bureau of Consumer Protection

555 E. Washington Avenue; Suite 3900

Las Vegas, NV 89101